Business information
Business information
Keep the legal or trading name, contact details, business address and ownership information accurate. Explain the work your team performs and the property types it accepts.
FOR RESTORATION CONTRACTORS
Restoration Contractor Eligibility and Verification
Share your service capabilities, operating territory and current capacity with the partnership team to discuss the next steps.
MAKE AN INFORMED NEXT STEP
Show the work your business can actually support.
Keep the legal or trading name, contact details, business address and ownership information accurate. Explain the work your team performs and the property types it accepts.
Provide business registration, applicable licenses, insurance and relevant certifications for review. Requirements depend on the work and the jurisdiction; a selected checkbox is not verification.
DETAILS THAT MATTER
Three points to review
Turn each card to read the details before your next conversation. Keep the relevant enquiry reference, service details and a short timeline together before starting the conversation. Explain what you want to clarify and record the agreed next steps so the people involved can follow up with the same information.
Relevant documentation
Relevant documentation
Provide business registration, applicable licenses, insurance and relevant certifications for review. Requirements depend on the work and the jurisdiction; a selected checkbox is not verification.
Coverage and capacity
Coverage and capacity
List exact ZIP codes, operating hours, crew capacity and service boundaries. Identify exclusions and temporary limits before requesting new opportunities. Include exact ZIP codes, dispatch boundaries, working hours and the number of projects your team can support.
YOUR PLANNING GUIDE
Work through the important questions
Move through the guide using the left and right arrows. Choose the sections relevant to the question you are trying to answer, then keep a short list of points to discuss. Compare the guidance with your property details or business profile and record the information you need before deciding on the next step.
STEP 01
Business information
Keep the legal or trading name, contact details, business address and ownership information accurate. Explain the work your team performs and the property types it accepts. Prepare the company contact details, service capabilities and supporting records that explain your business. List property types, crew availability and any project limits clearly, then keep the profile current as your team, equipment and operating details change.
STEP 02
Relevant documentation
Provide business registration, applicable licenses, insurance and relevant certifications for review. Requirements depend on the work and the jurisdiction; a selected checkbox is not verification. Prepare the company contact details, service capabilities and supporting records that explain your business. List property types, crew availability and any project limits clearly, then keep the profile current as your team, equipment and operating details change.
STEP 03
Coverage and capacity
List exact ZIP codes, operating hours, crew capacity and service boundaries. Identify exclusions and temporary limits before requesting new opportunities. Include exact ZIP codes, dispatch boundaries, working hours and the number of projects your team can support. Review travel time, equipment and existing work before expanding the area, and update the profile when your operating capacity changes.
STEP 04
Final activation
Verification, the final agreement, payment setup and account approval are separate steps. Review outstanding requirements with the contractor team before expecting live lead delivery. Prepare the company contact details, service capabilities and supporting records that explain your business. List property types, crew availability and any project limits clearly, then keep the profile current as your team, equipment and operating details change.
KEEP EXPLORING
Useful reading for your business
Explore related guides on coverage, qualification and commercial arrangements. Choose the sections relevant to the question you are trying to answer, then keep a short list of points to discuss. Compare the guidance with your property details or business profile and record the information you need before deciding on the next step.
Get more water damage opportunities
Review your scope, coverage and response process. Describe the source if known, when the water appeared and the rooms or materials affected. Ask how moisture will be measured, which extraction or drying tasks are proposed and how related repairs will be coordinated with the source of the problem.
Read the guide →Exclusive vs shared leads
Compare distribution rules and purchasing expectations. Compare the requested work, property location and contact information with your company’s services and operating territory. Review how the enquiry is delivered and followed up, and keep the qualification details, distribution arrangement and outcome notes with the lead reference.
Read the guide →Expand your service area
Plan dispatch coverage around your team’s capacity. Include exact ZIP codes, dispatch boundaries, working hours and the number of projects your team can support. Review travel time, equipment and existing work before expanding the area, and update the profile when your operating capacity changes.
Read the guide →
How booked appointments work
Clarify confirmation, access and appointment outcomes. Keep the property address, contact person, agreed time and access instructions with the enquiry. Record updates and follow-up notes in one place, and confirm who will communicate any changes so the household, business and assessment team can plan around the visit.
Read the guide →Choose a lead provider
Ask for clear qualification, delivery and billing rules. Compare the requested work, property location and contact information with your company’s services and operating territory. Review how the enquiry is delivered and followed up, and keep the qualification details, distribution arrangement and outcome notes with the lead reference.
Read the guide →
What makes a qualified lead?
Understand contact, service and location checks. Compare the requested work, property location and contact information with your company’s services and operating territory. Review how the enquiry is delivered and followed up, and keep the qualification details, distribution arrangement and outcome notes with the lead reference.
Read the guide →How lead billing works
Separate billable events, prices and invoice records. Keep the agreed delivery type, applicable price and charge reference together so each item can be reviewed against the enquiry. Ask how account limits, invoice questions and any adjustments are recorded, and keep your team’s purchasing preferences current before changing a plan.
Read the guide →Lead generation options
Review enquiry sources against your business needs. Compare the requested work, property location and contact information with your company’s services and operating territory. Review how the enquiry is delivered and followed up, and keep the qualification details, distribution arrangement and outcome notes with the lead reference.
Read the guide →BEFORE YOU DECIDE
Questions to bring to the contractor team
Which business details are needed for contractor registration?
Keep the legal or trading name, contact details, business address and ownership information accurate. Explain the work your team performs and the property types it accepts.
Which business documents should I prepare for contractor review?
Provide business registration, applicable licenses, insurance and relevant certifications for review. Requirements depend on the work and the jurisdiction; a selected checkbox is not verification.
How do I match restoration leads to my service area and capacity?
List exact ZIP codes, operating hours, crew capacity and service boundaries. Identify exclusions and temporary limits before requesting new opportunities.
What needs to be reviewed before my contractor account is activated?
Verification, the final agreement, payment setup and account approval are separate steps. Review outstanding requirements with the contractor team before expecting live lead delivery.
How do I recommend another restoration specialist?
Open Discuss a partnership and complete the specialist referral form. Include your business details, the recommended contractor’s expertise and contact information, and the homeowner’s project and property ZIP code. Submit a specialist referral
Which details help the team review my referral?
Describe the work you handle, the extra service the homeowner needs, how you know the recommended specialist and why their experience fits the project. Add contact details with the permissions requested in the form. Submit a specialist referral
Which details are needed to create my contractor account?
Enter your full name, company name, business email, phone and chosen password. Confirm the password, then complete the email verification step.
What password do I use when signing in later?
Use the same normal password you confirmed during registration and email verification. The Show control lets you inspect the characters before submitting the login form.
How can I change my registered email or phone?
Open Profile settings and choose Edit details. Confirm your current password when saving; an email change is completed with a verification code sent to the new address.
Where do I edit each part of my company profile?
Choose Complete profile in the dashboard and use the step list to open the relevant section. The highlighted step identifies the form you are editing; Save and next keeps the changes.
YOUR CONTRACTOR PARTNERSHIP
Find the information you need before your next step.
Review how enquiries are qualified, how exclusive and shared arrangements work, and what your business needs for verification. Use these pages to prepare clear questions about pricing, appointments and account activation.
