Set your coverage
Tell us where you work, which jobs you accept and when you can respond.
Define your ideal lead
Before sending leads, align on the details that determine whether an inquiry is relevant to your team.
- Service types accepted: water, mold, fire, flood, sewage, storm or reconstruction
- ZIP codes, cities or counties you serve
- Residential, commercial or both
- Emergency response hours and call-handling availability
- Lead format: web inquiry, live transfer or another agreed format
Agree on lead quality and pricing
A clear written agreement helps set expectations before campaigns go live.
- Define a qualified lead and required information
- Set per-lead pricing by service or delivery type
- Agree on duplicate rules and invalid-lead review windows
- Specify exclusivity, delivery, billing and payment terms
- Set up consent, privacy and secure data handling processes
Partnership workflow
Start with clear operating rules.
A repeatable process can help both sides understand what is being delivered and paid for. Keep the relevant enquiry reference, service details and a short timeline together before starting the conversation. Explain what you want to clarify and record the agreed next steps so the people involved can follow up with the same information.
Define qualification
Agree on the lead fields, consent, duplicate window and invalid-lead policy.
Review and optimize
Track lead acceptance, response times and outcomes; adjust only under agreed terms.
Build a useful business profile
Make your capabilities clear before a homeowner inquiry arrives.
A useful partnership starts with a precise description of your business. Identify the services your team actually performs, whether you work on residential or commercial properties and the territories you can reasonably cover. Include any limits on job size, operating hours, staffing or specialist equipment so expectations can be discussed early.
Your dashboard lets you complete the business profile section by section. Registration details are already shown, and you can return to unfinished questions as information becomes available. Profile completion records your answers; verification, agreement acceptance, payment setup and activation are separate stages.
Plan your next step
Set practical expectations for lead delivery.
Service fit
Describe the work you handle directly, the projects you may decline and any services that depend on another trade. Accurate capabilities support more useful qualification conversations.
Review service questionsTerritory and capacity
Keep service areas and availability realistic. Discuss how changing crew capacity, travel distance and property type affect the opportunities your company can accept.
Review coverage areasCommercial terms
Ask how an inquiry is defined, whether delivery is shared or exclusive, what the agreed pricing covers and how duplicates or disputed leads are reviewed.
Review partnership pricingDescribe your service capabilities
Build a business profile around the work your team accepts.
Specific service information gives a partnership discussion a clearer starting point than a broad list of trades. Prepare the company contact details, service capabilities and supporting records that explain your business. List property types, crew availability and any project limits clearly, then keep the profile current as your team, equipment and operating details change.
01Mitigation and cleanupExplore the details ↗
01
Mitigation and cleanup
Describe the services you perform directly, the property types you accept and any limits on equipment, crews or project conditions. Include relevant water, mold, flood and sewage capabilities separately.
Review your service profile →
02Project qualificationExplore the details ↗
02
Project qualification
Explain what you need to know before assessing a potential fire or smoke inquiry. Clarify project fit, property location and the difference between a request, an appointment and an agreed job.
Review the partnership process →
03Repair and reconstructionExplore the details ↗
03
Repair and reconstruction
Identify whether your company handles drywall, roofing and reconstruction directly or works with other trades. Define which stages and project sizes your team can support.
Review company information →Explore at your pace
Set up the operating details behind a useful partnership.
Review these topics before discussing lead delivery, territory preferences and account activation. Keep the relevant enquiry reference, service details and a short timeline together before starting the conversation. Explain what you want to clarify and record the agreed next steps so the people involved can follow up with the same information.
01Company information that can be reviewed
Keep your business name, company address and contact details accurate so enquiries reach the right person. Add the services your team performs, the property types you accept and the person responsible for follow-up. Save supporting records with your profile and review the information when your business details or operating arrangements change.
Complete company information →- Share your service needs, property location and preferred timing so the next steps can be discussed with the right team.
03Coverage that reflects your capacity
Record the areas your crews can serve and the operating limits that affect dispatch. Include ZIP codes, travel boundaries, working hours, equipment and the number of enquiries your team can handle alongside existing projects. Review these details as staffing and workload change so your service preferences remain useful for day-to-day lead planning.
Set service areas →- Share your service needs, property location and preferred timing so the next steps can be discussed with the right team.
Interested in becoming a lead partner?
Share your company details, service categories, target areas and preferred lead type.
Contractor questions about leads and partnerships
How do I recommend another restoration specialist?
Open Discuss a partnership and complete the specialist referral form. Include your business details, the recommended contractor’s expertise and contact information, and the homeowner’s project and property ZIP code. Submit a specialist referral
Which details help the team review my referral?
Describe the work you handle, the extra service the homeowner needs, how you know the recommended specialist and why their experience fits the project. Add contact details with the permissions requested in the form. Submit a specialist referral
Where do I complete my contracting business profile?
Register your business and verify your email, then open Complete profile from the dashboard. Save your company information, service capabilities and service areas in their respective steps.
How do I describe my company’s fit for restoration lead partnerships?
List the services you perform directly, the property types you handle, the areas you cover and your response hours. Use these details to explain which opportunities fit your crews.
Which records should I keep when discussing restoration lead partnerships?
Keep the relevant lead or referral reference, written terms, contact notes and agreed next steps together. These records help the contractor team follow the history of your question.
How should I prepare questions about restoration lead partnerships?
Start with the part you want to clarify, such as qualification, service fit, scheduling or account handling. Include a specific example and the outcome you want the team to explain.
Where can I update the business details used for restoration lead partnerships?
Open Profile settings to review your registered name, company, email and phone. Use Complete profile to update the service, territory and operating details that support the discussion.
How do I keep my service capacity current for restoration lead partnerships?
Review your crew availability, response hours and practical travel limits. Save the relevant profile changes and explain any temporary capacity changes when speaking with the contractor team.
How do I follow up about restoration lead partnerships?
Use the contractor contact page and include the relevant reference and a short description of the issue. State the question you need answered and your preferred contact method.
How can I recommend a specialist while discussing restoration lead partnerships?
Use the partnership referral form to recommend a contractor you know for a homeowner’s additional service need. Include their expertise, your relationship and the project context.
How calls become restoration leads
From customer call to contractor
Customers call our contact number and an AI assistant collects basic details about their property and the service they need. It transfers the call to a nearby contractor and immediately tries another contractor if the first is unavailable. A call counts as a lead when the customer speaks with the contractor for more than 90 seconds.
See how leads are generatedContractor referrals and rewards
A contractor can introduce a homeowner to another contractor they know who provides the service needed. Once the referred contractor receives the lead, the referring contractor can submit the partnership form to request a reward.
Open the partnership formRestoration leads
Restoration lead generation
Compare ways to reach property owners and evaluate new inquiries.
Read article →Exclusive vs. shared leads
Review how distribution affects follow-up and response expectations.
Read article →What makes a qualified lead?
Check what information helps your team assess an inquiry.
Read article →Choosing a lead provider
Review lead criteria, coverage and terms before committing.
Read article →Restoration business
Expanding your service area
Plan coverage around crew capacity, dispatch time and equipment.
Read article →Booked restoration appointments
Prepare for scheduling, confirmations and handoffs.
Read article →Lead billing
Understand how to review charges and track acquisition costs.
Read article →Getting more water damage jobs
Plan outreach and intake around your team’s response capacity.
Read article →YOUR CONTRACTOR PARTNERSHIP
Find the information you need before your next step.
Review how enquiries are qualified, how exclusive and shared arrangements work, and what your business needs for verification. Use these pages to prepare clear questions about pricing, appointments and account activation.
