Expert Restoration Leads
How Restoration Requests and Provider Sharing Work
A saved inquiry, permission to share it and an agreed contractor lead arrangement are different steps. Check the contact details and response method entered on the form, and review the sharing selections before sending it. Keep your reference for follow-up and let the team know if the contact information or preferences associated with the enquiry need updating.
Optional provider sharing
The form records a separate optional choice to share relevant inquiry information with independent restoration providers. Participating providers may pay for leads. Declining optional sharing still allows the inquiry to be submitted for review and a request-specific response.
Privacy preferences
Global Privacy Control received with a submission disables optional provider sharing for that inquiry. A privacy request can be sent through the contact form. See the privacy notice for the workflow and the information collected.
Contractor delivery terms
Shared or exclusive delivery, territories, prices, qualification rules and dispute/replacement arrangements must be agreed with a contractor before an activated delivery arrangement. No public promise of exclusive leads, appointments or a minimum volume is made here.
Questions about an inquiry
Keep the inquiry reference for follow-up. Contact support about a correction, an inquiry or its use. Do not enter payment-card details, bank credentials or government identifiers in a general message.
Prepared October 30, 2026.
PLAN YOUR NEXT STEP
Three useful points to review
Turn a card to explore the details. The full information on this page remains available above. Keep the relevant enquiry reference, service details and a short timeline together before starting the conversation. Explain what you want to clarify and record the agreed next steps so the people involved can follow up with the same information.
Understand your request
Understand your request
Review what you are asking the platform to record and how you want to be contacted. Keep the relevant enquiry reference, service details and a short timeline together before starting the conversation.
Choose optional sharing
Choose optional sharing
Provider sharing is a separate choice from submitting an enquiry for review. Check the contact details and response method entered on the form, and review the sharing selections before sending it.
Keep your reference
Keep your reference
Use the saved enquiry reference when discussing follow-up with the team. Choose the sections relevant to the question you are trying to answer, then keep a short list of points to discuss.
A PRACTICAL GUIDE
Prepare for a clearer conversation
STEP 01
Understand your request
Review what you are asking the platform to record and how you want to be contacted. Keep the relevant enquiry reference, service details and a short timeline together before starting the conversation. Explain what you want to clarify and record the agreed next steps so the people involved can follow up with the same information.
STEP 02
Choose optional sharing
Provider sharing is a separate choice from submitting an enquiry for review. Check the contact details and response method entered on the form, and review the sharing selections before sending it. Keep your reference for follow-up and let the team know if the contact information or preferences associated with the enquiry need updating.
STEP 03
Keep your reference
Use the saved enquiry reference when discussing follow-up with the team. Choose the sections relevant to the question you are trying to answer, then keep a short list of points to discuss. Compare the guidance with your property details or business profile and record the information you need before deciding on the next step.
RELATED INFORMATION
Explore more useful information
These related pages open in a new tab, so you can keep your place. Choose the topic that answers your next question, whether you want to compare services, review request steps or explore local information. Each link opens separately so you can keep this page available while reading.
How requests work
Start by choosing the service that best describes your property concern, then provide the property ZIP code and affected areas. Select your preferred contact method and review the information you are sharing. Keeping a short timeline, relevant photographs and details of work already arranged together helps the follow-up conversation focus on your next steps.
Read more ↗Editorial and image policy
Learn how the service information is prepared, which references support a topic and how updates are recorded. Use this page to understand the purpose of a guide and to find the team’s contact details for corrections. When you have a question about your own property, keep the page reference with the details you plan to discuss.
Read more ↗Privacy information
Review how information supplied through an enquiry is handled and which contact choices are available. Before submitting a form, check the details you have entered and select the response method you prefer. Keep your enquiry reference so you can identify the request when asking a question or updating your contact information.
Read more ↗
Website terms
Read the website terms to understand how the platform, enquiries and contractor accounts work. Review the sections relevant to your role and keep any questions ready for the team. For property work, discuss the assessment, written estimate, access arrangements and payment terms directly with the business that will carry out the service.
Read more ↗
Denver metro information
Plan questions around the actual property location. Keep the relevant enquiry reference, service details and a short timeline together before starting the conversation. Explain what you want to clarify and record the agreed next steps so the people involved can follow up with the same information.
Read more ↗
Houston metro information
Review service and location questions before an enquiry. Keep the relevant enquiry reference, service details and a short timeline together before starting the conversation. Explain what you want to clarify and record the agreed next steps so the people involved can follow up with the same information.
Read more ↗
Explore homeowner services
Compare water damage restoration, mold remediation, flood cleanup, fire and smoke recovery, storm repairs and rebuilding. Each category explains the work you can discuss and the property details that help define a useful request. Start with the main concern, then include related damage or repairs so the overall recovery can be considered together.
Read more ↗
Contact the team
Tell the team which service or account question you need help with and include the relevant property location or enquiry reference. Describe the issue clearly, explain any timing preferences and choose the contact method that works for you. Keeping the essential details in one message makes follow-up easier to coordinate.
Read more ↗